Terms of service

Last updated: 2026-11-10

The service

Planudo, operated by Pikko Studio, lets you schedule and publish videos and carousels on Instagram and TikTok from a web dashboard and, on paid plans, an API. By creating an account you accept these terms.

Your account

You must be at least 16 years old and provide accurate information. You are responsible for your account, your API key and everything published through them. Keep your API key secret; you can regenerate it at any time.

Plans and quotas

The Free plan includes 5 scheduled posts per month and one connected account, without API access. Paid plans (Pro: 30 posts and 5 accounts for €9.99 per month; Business: 60 posts and 10 accounts for €15.99 per month, both with API access) renew every month until canceled. Each post created counts once against your monthly quota, whatever the number of accounts it targets. Quotas reset on the 1st of every month and unused posts do not roll over.

Payment and cancellation

Payments are handled by Stripe. You can change or cancel your plan at any time from the Billing page; a canceled plan stays active until the end of the paid period, then your account returns to the Free plan. Except where required by law, payments are not refundable. If you are a consumer in the EU, by starting your subscription immediately you agree that the service begins before the end of the withdrawal period.

Your content

You keep all rights to your content. You grant us only the rights needed to store it, adapt its format (resize, convert) and publish it where you ask. You confirm you have the rights to everything you publish and that it complies with the laws and with the Instagram and TikTok terms and community guidelines.

Acceptable use

Do not use Planudo for spam, misleading or illegal content, to infringe others' rights, or to get around the limits of the social networks. Do not try to break, overload or reverse-engineer the service. We may suspend accounts that break these rules.

Third-party platforms

Publication depends on Instagram and TikTok and their APIs, which may change, limit or refuse a post. We are not responsible for their decisions or outages. Planudo is not affiliated with, endorsed or sponsored by Meta or TikTok.

Availability and liability

We do our best to publish on time and keep the service available, but we provide it "as is" without guarantee of uninterrupted operation. To the extent allowed by law, our liability is limited to the amounts you paid us in the last 12 months.

Termination

You can delete your account at any time from Settings. We may terminate an account that violates these terms, with notice when possible.

Law

These terms are governed by French law. If you are a consumer, you also keep the protection of the laws of your country of residence.

Contact

Questions about these terms: contact@planudo.com.